Common Pitfalls with Setting KPIs

As we reach the deadline for setting your annual KPIs, goals and objectives, here are a review of the common mistakes. 1. The goals are too general or genericI have seen this in the KPIs recently.  “To improve customer service in the department”.  This is too general.  How do we know you have achieve it?  […]

Setting a Yearly KPI for Direct Reports

A few weeks ago (2nd week of January), I sat down with one of my direct reports and his team, and spoke about setting goals for the year.  I thought we had a good, albeit brief, session, with lots of interactions, clarifying questions asked, explanation given etc.  It was only later in the evening, the […]

Hello World!

Welcome to my humble little world of Productivity and Leadership! Thank you for taking the time to visit.  I’m always humble when people wants to hear what I have to say.  So I shall not disappoint! In this first post, I would like to take the time to expound on why I titled my blog Productivity […]